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Have questions and don't know how to get your answers?
Unknown Charge on your Credit Card from ComResources
Do you have a charge on your card you don't know what it is for? Most likely, it's not a charge from our store page, but a charge from one of our online memberships. If your bank does not accept our unique descriptor, it will show as ComResources since we are the parent company.
You will not be able to log in to this site to view that charge.
Check out our help document, What is this charge from Communication Resources? to find the complete list of possible online memberships. If none of these memberships ring a bell, please use the "Contact Us" link and include the date of the charge, the amount of the charge, your credit card's billing zip code and the name of the church so that we can hunt it down for you.
To Place an Order or Make a Payment
You can place orders or make a payment 24/7 at www.ComResources.com.
If you'd like to place an order or make a credit/debit card payment by phone, you can call us at 1 800 992-2144. Please know we have a limited number of colleagues answering the phones, so you may be asked to leave a message if all lines are busy. We will reach out to you within 3 business days. We are open for calls from 9 a.m. – noon and 1 p.m. – 5 p.m., ET.
We're an internet-based company, so we've focused on making email our number one customer support method. Email provides us the ability to route your questions to the appropriate product, billing or tech support expert, and to keep your issue with that person for continuity. Calls related to billing questions, technical questions, troubleshooting or product details will generate a help ticket, and our support team will respond to your questions via email first.
If you have questions about a product or can't find the answer under Help, there are several ways to reach out to us.
Fastest & Most Effective Service – Choose the "Contact Us" link
To send us a message through the Contact Us link, and we will respond to your help ticket (as we call them) usually within 3 business days. We want to know exactly how we can help, so the more details you give, the faster we can give you the right answer.
Email Us at email@example.com
We'll review your help ticket and get back to you within 3 business days. Please provide details in your email about your account and exactly how we can help — the more information, the better!
After hours and need an answer fast?
Don't forget we have a great library of searchable help documents that may hold the answers to your questions. Don't forget to visit it at help.ComResources.com.